Genex Infosys Company Description

Genex Infosys PLC operates as a business process management and IT services company in Bangladesh and internationally.

It offers customer experience management services, such as omni-channel contact center, social media and chat, HR and tech support, sales and campaign management, customer lifecycle management, revenue generation and protection, and D2D and retail management.

The company also provides back-office management, including robotic process automation analytics and insights, VOC, HR services, payroll management, complaint management, data digitization, verification and KYC, and service provisioning and adjustment; and skill development, knowledge management, curriculum development, training assessment, and competency tracking.

In addition, it offers digital transformation and solutions comprising artificial intelligence and automation, cyber security, AI chat and voice bot, digital banking, cloud services, systems integration, IT infrastructure, enterprise communication, enterprise applications, software as a service, and consulting and professional services, as well as SOC, NOC and infra as a service.

The company was incorporated in 2012 and is based in Dhaka, Bangladesh. Genex Infosys PLC is a subsidiary of IPE Group Limited.