CM.com Company Description

CM.com N.V. provides cloud software for conversational commerce worldwide.

The company operates in four segments: Connect, Engage, Pay and Live. The company’s Engagement platform offers HALO, an AI agent that can execute any business task; Mobile Service Cloud, an AI-powered agent inbox to consolidate, manage, and elevate customer service interactions; Conversational AI Cloud that designs and deploys AI-powered chatbots without any coding; Mobile Marketing Cloud, a campaign builder to automate marketing campaigns; and Customer Data Platform, a data platform to create profiles.

Its Connectivity platform offers SMS, a messaging platform for business communications; Business Messaging API, a messaging API for multiple channels; One Time Password API, a service that generates, sends, monitors, and manages all OTPs; Verification API that protects digital interactions with verification channels; and Voice products to secure voice communication to make, receive, and automate business calls.

The company’s Payment platform offers Online payments that accepts all online payments on any web shop and e-commerce platform; POS Payments platform that accepts payment with modern and easy-to-use payment terminals; QR Payments platform that allows payments through QR code from customer’s mobile phone.

Its Ticketing platform offers Ticketing, a solution to sell tickets; Event App that helps engage with digital audience; Cash Register, a payment process with POS solution for events, festivals, venues, and museums; and Event Marketing, that takes control of the data and streamline communication.

It serves charities, financial services, government, healthcare, leisure and travel, logistics and transport, museums, zoos and parks, music and live, professional services, retail and e-commerce, sports, tech and media, and utilities and telco markets.

The company was formerly known as CM.Com B.V. and changed its name to CM.com N.V. in February 2020.

CM.com N.V. was founded in 1999 and is headquartered in Breda, the Netherlands.