Raya Customer Experience Company Description

Raya Customer Experience operates as a business process outsourcing (BPO) and contact center outsourcing company.

The company offers call center services, including customer services, technical support, inbound sales, and telemarketing services; and tele-sales services, such as account settlement; and marketing campaign, lead, and customer account management.

It also provides non-voice services comprising data management, financial and accounting, and payroll management and procurement management services; and professional services, including call center hosting, human resources outsourcing, training and consulting, and social media management for companies.

In addition, the company offers call center outsourced and CMX services; digital CX services, such as robotic process automation, data analytics, omnichannel, and AI chatbots; call center seat rental solutions; and HR and information technology outsourcing services.

The company was incorporated in 2001 and is based in Cairo, Egypt. Raya Customer Experience operates as a subsidiary of Raya Holding Company for Financial Investments (S.A.E).