Mobilus Company Description

Mobilus Corporation, a technology support company, provides SaaS products for contact centers.

The company provides MOBI AGENT, which is an artificial intelligence (AI) and operator that supports chat inquiries from various customer channels such as the website, LINE and other SNS applications; MOBI BOT is a chatbot system that can be linked with external systems such as payment, customer relationship management (CRM) and robot process automation (RPA); MOBI CAST is a LINE segment distribution system that can send content such as texts and videos to LINE users, based on customer information; MOBI VOICE is a voice bot system that automatically accepts orders and inquiries over the phones.

Visual IVR utilizes multiple inquiry channels, such as phone, web chat, LINE, chatbots, and voicebots; Security Suite collects and manages personal information during chat support; and MooA, an operational support AI system that supports the work of contact center operators and supervisors, as well as a CX consulting service.

Mobilus Corporation was incorporated in 2011 and is based in Tokyo, Japan.