Company Description

LivePerson, Inc. operates as a digital customer conversation in the United States, Canada, Latin America, South America, Europe, the Middle East, Africa, and the Asia-Pacific.

It enables brands to leverage the LivePerson Platform’s intelligence engine to connect with consumers through an integrated suite of mobile and online business messaging technologies.

The company offers the LivePerson Platform, an enterprise-class digital customer conversation platform, which enables businesses and consumers to connect through conversational channels, such as voice, in-app, and mobile messaging.

It also provides professional services; LivePerson’s Conversational AI, including conversation builder, manager, and intelligence, and intent manager.

In addition, the company offers cloud-based suite of messaging, real-time chat, Generative AI, AI and automation, and conversation orchestration comprising LLM powered automation tools; LLM powered agent tools; conversation intelligence tools; integrations; and engagement solutions.

Further, it offers Syntrix platform that enables enterprises to test, evaluate, and validate AI behavior by identifying drift and failures before they reach real customers; and hosted service.

The company serves telecommunications, financial services, travel and hospitality, technology, healthcare, automotive, and consumer and retail businesses.

LivePerson, Inc. was incorporated in 1995 and is headquartered in New York, New York.