Company Description
ServiceNow, Inc. provides cloud-based solution for digital workflows in the North America, Europe, the Middle East and Africa, Asia Pacific, and internationally.
The company provides asset management, integrated risk management, IT service management, Operational Technology management, Security Operations, strategic portfolio management, IT operations management products; customer service management product; field service management applications; and sales and order management services.
It also offers human resources delivery; legal and contract operations; workplace service delivery products; app engine product; automation engine; platform privacy and security product; and source-to-pay operations.
In addition, the company provides RaptorDB, a database built to manage workloads at scale; ServiceNow Impact that provides customers with software tools, guided plans, and AI-driven recommendations; customer support; and workflow data fabric.
It serves government, financial services, healthcare and life science, manufacturing, Public Sector, retail, technology, and Telecom sectors through service providers and resale partners.
The company has a strategic collaboration with Cohesity, Inc. to develop, operate, and safeguard autonomous AI agents and data with enterprise-grade reliability.
The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012.
ServiceNow, Inc. was founded in 2004 and is headquartered in Santa Clara, California.
| Country | United States |
| Founded | 2004 |
| IPO Date | Jun 29, 2012 |
| Industry | Software - Application |
| Sector | Technology |
| Employees | 29,187 |
| CEO | William McDermott |
Contact Details
Address: 2225 Lawson Lane Santa Clara, California 95054 United States | |
| Phone | 408 501 8550 |
| Website | servicenow.com |
Stock Details
| Ticker Symbol | NOW |
| Exchange | NYSE |
| Stock Type | Common Stock |
| Fiscal Year | January - December |
| Reporting Currency | USD |
| CIK Code | 0001373715 |
| CUSIP Number | 81762P102 |
| ISIN Number | US81762P1021 |
| Employer ID | 20-2056195 |
| SIC Code | 7372 |
Key Executives
| Name | Position |
|---|---|
| William R. McDermott | Chairman and Chief Executive Officer |
| Gina M. Mastantuono | President and Chief Financial Officer |
| Amit K. Zavery | President, Chief Product Officer and Chief Operating Officer |
| Frederic B. Luddy | Founder and Director |
| Jacqueline P. Canney | Chief People and AI Enablement Officer |
| Paul Fipps | President of Global Customer Operations |
| Hossein Nowbar | President, Secretary and Chief Legal Officer |
| Danielle Fontaine | CAO and Corporate Controller |
| Pat Casey | Chief Technology Officer and Executive Vice President of Dev Ops |
| Darren Yip | Head of Investor Relations |
Latest SEC Filings
| Date | Type | Title |
|---|---|---|
| Apr 24, 2026 | 144 | Filing |
| Apr 23, 2026 | 10-Q | Quarterly Report |
| Apr 22, 2026 | 8-K | Current Report |
| Apr 20, 2026 | S-8 | Securities to be offered to employees in employee benefit plans |
| Apr 6, 2026 | ARS | Filing |
| Apr 6, 2026 | DEFA14A | Additional definitive proxy soliciting materials and Rule 14(a)(12) material |
| Apr 6, 2026 | DEF 14A | Other definitive proxy statements |
| Apr 1, 2026 | 8-K | Current Report |
| Mar 27, 2026 | SCHEDULE 13G/A | Filing |
| Mar 2, 2026 | S-8 | Securities to be offered to employees in employee benefit plans |